define, and use personal information collect Friends and Family Test data via our website,
such as your name, address, telephone number and email address. All your personal
Information will be used in accordance with the Data Protection Act 1998 and General Data
Protection Regulation GDPR).
Our Friends and Family Test and patient feedback website is provided and hosted by data
processor The Ekko Group Limited (EKKO), Cambrai Court, 1229-1235 Stratford Road,
Birmingham, B28 9AA who are registered with the Information Commissioners Office Data
Publication Register at: ZA310893. EKKO does not own, control or direct the use of any of
the data Kettering General Hospital store or process
“User” means an employee, or representative of KGH who primarily uses the restricted
areas of the Site for the purpose of accessing the KGH website in such capacity.
“Visitor” means an individual other than a User, who uses the public area, but has no access
to the restricted areas of the Site or Service.
KGH and its suppliers follow generally accepted industry standards to protect the information
submitted to us, both during transmission and once we receive it. We maintain appropriate
administrative, technical and physical safeguards to protect Personal Data against
accidental or unlawful destruction, accidental loss, unauthorised alteration, unauthorised
disclosure or access, misuse, and any other unlawful form of processing of the Personal
Data in our possession.
We collect assorted information through the KGH website.
This “automatically collected” information may include IP address or other device address or
ID, web browser and/or device type, the web pages or sites visited just before or just after
using the Service, the pages or other content the User or Visitor views or interacts with on
the Service, and the dates and times of the visit, access, or use of the Service.
We also may use these technologies to collect information regarding a Visitor or User’s
interaction with email messages, such as whether the Visitor or User opens, clicks on, or
forwards a message. This information is gathered from all Users and Visitors.
Protecting the privacy of young children is especially important. Our Service is not directed
to children under the age of 16, and we do not knowingly collect Personal Data from children
under the age of 16 without obtaining parental consent.
As the independent arbiter of information rights, the Information Commissioner has been
charged with regulating the new rules for websites aimed at UK consumers.
Opt out of being tracked by Google Analytics: http://tools.google.com/dlpage/gaoptout
This privacy statement discloses the privacy practices for feedback.kgh.nhs.uk It applies
solely to this website.