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Newborn Hearing Screening Programme 2021

Thank you for taking the time to submit feedback regarding our Newborn Hearing Screening Programme. Please answer the following questions to help us improve.

Were you aware of the ante-natal and newborn screening programme before the hearing screen was offered to you and your baby?

Yes

Unsure

Did the screener explain what would happen during the hearing screen?

Yes

Unsure

Did the screener advise why the screening might not be successful, including hearing loss as one of the possible reasons?

Yes

Unsure/Can't remember

Was the result of the screen clearly explained to you?

Yes, clearly explained

Result explained but not clear

The result was not explained

Was your baby referred to the Audiology Department for further testing?

Yes

Did you need the services of an interpreter?

Yes

Was an interpreter made available to you in an appropriate language?

Yes

N/A

How would you assess the screener's general attitude to you and your baby?

Excellent

Good

Poor

On a score of 1 to 10, how would you rate your experience of our screening process? (10 being excellent)

Please make any other comments about the Newborn Hearing Screening Programme (e.g. do you feel you were fully supported throughout the process? Any changes needed to improve the service?)

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